Hello, I am trying to update the firmware for Bittle. NyBoard version V1_0. I am using the Petoi Desktop App Firmware Uploader on a Mackbook Air M2, MacOs Sonoma with the wired USB connection to Bittle. When I click on factory reset I receive an error indicating that "Parameters failed to upload." and an error message "Warning connection failed!" and suggests unplugging and replugging bittle from the computer. Regarding the connection, I can use the skill composer to control Bittle. This seems to contradict the "connection failed!" error message. Other context: • 7 lights show red on the NyBoard.These lights are in a row on the side of the board. • A blue and Yellow light is on, and the lights are located on an image of a cat on the NyBoard. • The USB adapter has only a red light on. I have tried: • Unplugging and replugging bottle • Restarting my Computer • I have downloaded the current driver. • I have tried with the Bittle battery on and with the Bittle battery off. • I went through MAc settings to ensure the driver was properly installed. Any suggestions?